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Opinion Editorial

Government support needed to help resolve veterinary care crisis in B.C.

Article originally published on The Georgia Straight.

Veterinary care in British Columbia has reached a point of crisis, and veterinary staff, pets, and guardians are all feeling the strain.

Pet guardians report months-long wait times seeking care for their animals, who are suffering due to staff shortages.

Meanwhile, veterinarians are more than twice as likely to experience suicidal thoughts when compared with other Canadians. Some aging veterinarians in B.C. worry that they will feel guilty leaving their work to their colleagues when they retire.

So how did we get here, and, more importantly, how do we fix it?

To start with, there are simply not enough veterinarians to handle the sheer volume of pets who need help. In Canada, there is about one cat or dog for every two people. In British Columbia, there is just one veterinarian graduating into the workforce each year for every 102 doctors—an especially bleak statistic considering there is also a doctor shortage in the province.

Anyone who wishes to become a veterinarian in this province must vie for one of only 20 spaces with financial aid, which would allow them to study at the Western College of Veterinary Medicine in Saskatoon for a reduced tuition fee of $11,000 per year. Those who cannot find a coveted spot must cover the entire tuition themselves—a whopping $67,000 annually.

The time, difficulty, and expenses incurred in becoming a veterinarian and maintaining a veterinary practice can drive up the cost of care for pet guardians.

Since veterinary care is not subsidized by the government, this can spark a vicious cycle that leads to stressed pet guardians, less than ideal communication between guardians and veterinary staff, and animals not getting the care they need until their health is in a severe state of crisis.

All those factors can contribute to veterinarians and veterinary technicians taking on even further mental and emotional burdens.

recent research article from the Vancouver Humane Society (VHS) and Dalhousie University assistant professor Haorui Wu proposes steps that would help break this cycle. The research delves into recommendations from pet guardians who experienced barriers to veterinary care during the COVID-19 pandemic.

It ultimately finds that changes like financial support for low-income pet guardians and training for veterinary staff on a trauma-informed approach could reduce the stress of both guardians and veterinarians while improving the lives of animals.

The link between the health of animals and the well-being of the humans around them is common sense to many people who share their home with a pet. When a guardian is unable to afford needed care for a beloved pet, the guardian often experiences stress, guilt, and shame. When a veterinarian euthanizes a pet that was unable to receive preventive care for financial reasons, the loss of that animal can take a severe emotional toll on all who are involved.

The interconnectedness between human and animal well-being has been explored in recent years under the moniker “One Health, One Welfare”. VHS’s research highlights this approach as a best practice.

One local example of this practice in action is Community Veterinary Outreach (CVO). “Our group utilizes the One Health approach,” says Doris Leung, veterinarian and regional director of CVO in Vancouver. “We recognize that by improving an animal’s health and well-being, you can improve the pet guardian’s health and well-being as well. Our volunteers support marginalized pets and their owners in Vancouver’s Downtown Eastside (DTES).”

With CVO events, pet guardians have access to caring, trauma-informed veterinary services in concert with human health services. For instance, they can learn about the importance of tooth brushing to promote good oral hygiene for their pets and to prevent pain and suffering with periodontal disease. At the same time, they can get support for their own oral health from volunteer dental hygienists at the clinic.

When pet guardians have positive experiences in seeking care for their animal—whether that means finding care with a holistic model similar to CVO, being supported through payment plans, or speaking with a veterinarian who has received training in trauma-informed care—they are more likely to prioritize veterinary care in the future.

These services help to ensure that animals will receive preventive care and decrease the need for euthanizations performed due to a lack of funds. A trauma-informed approach improves the communication between veterinarians and their clients, transforming normally stressful interactions into productive partnerships. If implemented now, these changes can even begin to decrease burnout in the veterinary sector.

Note: If you’re thinking about suicide, or are worried about a friend or loved one, you can call the Canadian Association for Suicide Prevention at any time.

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Media Release

“Nobody should have to choose between paying rent and for veterinary care,” says pet guardian in new research from Vancouver Humane Society

VANCOUVER, Oct 26, 2021 – People living on a low income have strong bonds with their pets. However, structural barriers – like a lack of animal-friendly transportation and financial affordability – make it difficult for these loving guardians to access needed veterinary care. The existing barriers have been compounded by the COVID-19 pandemic, when animal hospitals had to cancel or limit appointments and guardians were unable to accompany their pets into the clinic.

new journal article published by the Vancouver Humane Society (VHS) and Dalhousie University Professor Haorui Wu offers unique insight into the barriers faced by low-income people accessing veterinary care in 2020. The article details the lived experiences and recommendations of twelve animal guardians who accessed financial support for urgent veterinary services.

“I still have the fear if you can’t pay for the bill, they may ask you to surrender the animal,” explained one animal guardian living on a low income. “I didn’t want to surrender the animal. I can feed her. She’s loved. She’s not abused.” When a veterinarian or animal shelter requires a low-income person to surrender their pet to get access to veterinary care, a serious ethical dilemma exists as the pet is then rehomed into a wealthier family.

Examining and addressing barriers to veterinary care is a key part of creating a more equitable society. Companion animals are an essential part of their guardians’ lives now more than ever – with evidence suggesting that animals positively impact how people react, cope, and recover from disaster situations.

“Nobody should have to choose between paying rent and for veterinary care,” another participant said. “I find that a really scary thought.”

The article lays out suggestions to help low-income animal guardians access care, such as offering payment plans and training staff to offer trauma-informed services – the same approach used by social services workers who already interact with underserved communities daily. Creating an environment where all guardians can access veterinary care can reduce their stress, help animals get the urgent care they need, and encourage low-income individuals to bring their pets in for preventative care before their health is in crisis. It can also remove the need for financially motivated euthanasia, which needlessly takes animal lives and takes a severe mental toll on veterinarians and technicians.

The research process was funded by the Social Sciences and Humanities Research Council (SSHRC). It can be found on the VHS website.

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For further information: Amy Morris: 604-416-2901, amy@vancouverhumanesociety.bc.ca

Related links:

https://vancouverhumanesociety.bc.ca/posts/new-research-veterinary-care-covid-19

Categories
News/Blog

New research examines barriers to veterinary care during COVID-19

Taking your companion animal to the clinic can be a stressful experience for anyone—between trying to make difficult decisions and pets struggling in a new environment. For people living on a low income who access veterinary services during COVID-19, the stress of accessing care can be amplified beyond belief.

“I still have the fear if you can’t pay for the bill, they may ask you to surrender the animal,” explained one animal guardian living on a low income. “I didn’t want to surrender the animal. I can feed her. She’s loved.”

VHS examines the unique set of barriers low-income individuals face when accessing veterinary care during COVID-19 in a new research article. The article, entitled “Barriers to Care in Veterinary Services: Lessons Learned From Low-Income Pet Guardians’ Experiences at Private Clinics and Hospitals During COVID-19”, details the lived experiences and recommendations of twelve animal guardians who accessed financial support for emergency veterinary services from VHS’s McVitie Fund in 2020.

“I still have the fear if you can’t pay for the bill, they may ask you to surrender the animal. I didn’t want to surrender the animal. I can feed her. She’s loved.”

The article affirms what anyone who shares their heart and home with a pet already knows: that the bond between an animal and their guardian is unique and valuable. Sharing a life with a companion animal has countless emotional and mental health benefits. In fact, evidence suggests that animals positively impact how people react, cope, and recover from disaster situations.

People living on a low income, who have often faced other barriers in their life due to oppression, trauma, disability, or mental illness, benefit strongly from sharing this bond with their animal loved ones. Providing people with the support to keep their animals healthy and at home is not only the humane thing to do; it is a key part of building a just and equitable society.

The research article raises suggestions for improving access to services, including:

  • payment plans
  • compassionate pricing for individuals living on a low income
  • government regulations to standardize veterinary bills

Animals and guardians would also benefit from services using a trauma-informed approach—which is highlighted in a recent report from VHS.

Reducing the financial strain and relieving the mental stress of low-income animal guardians would have far-reaching impacts. These measures would:

1. Improve the lives of animals their guardians.

A person hugging a brown dog outdoors

Animals would be able to receive the care they need and stay in their loving homes.

2. Reduce burnout in animal services staff.

An animal clinic staff member holding a cat while she gets an ultrasound

Animal services staff experience high rates of burnout and compassion fatigue from interacting with anxious animal guardians and facing seemingly hopeless situations in the face of financial barriers. Offering more options for low-income animal guardians would empower animal services staff to have more positive interactions with their clients.

3. Encourage animal guardians to seek veterinary care more often.

A person carries a dog toward a veterinarian's office for a regular check-up

In one study, one in four animal guardians could not afford to seek preventative veterinary care. Having more financial options and positive experiences with veterinary care would motivate animal guardians to seek care for their animal before their health concern becomes a health crisis.

4. Remove the need for financially motivated euthanasia.

Close-up of a cat pawing at the door to his carrier in an animal hospital

When guardians cannot afford preventative care or treatment for a health crisis, often the only other option is euthanizing their beloved animal to end their pain. Financially motivated euthanasia needlessly takes animal lives and takes a severe mental toll on both guardians and veterinarians. Improved services for low-income animal guardians would quite literally save lives.

The research article was written in collaboration with Dalhousie University Professor Haorui Wu and was made possible through the support of the Social Sciences and Humanities Research Council (SSHRC). You can access and review the article using the button below.

How can you help?

Vancouver Humane Society continues to advocate for structural change that would ensure all companion animals can get the care they need. Until that dream becomes a reality, generous animal advocates like you make it possible to provide emergency financial assistance to animals and their guardians in need through VHS’s McVitie Fund.

Urgent care for pets

All donations toward VHS’s McVitie Fund are currently being matched by an anonymous donor. Can you give today to make double the difference in the lives of companion animals?

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News/Blog

5 reasons why vet assistance is vital

From broken limbs to treatments for infections, Vancouver Humane Society’s McVitie Fund continues to be there for sick and injured companion animals during desperate times of need. This emergency support fund allows individuals living on a low income to access urgent vet assistance for their beloved animals, without having to make the almost impossible decision to surrender them to a shelter.

The demand for these resources has been at an all-time high again in 2021 as COVID-19 has continued to decrease vulnerable people’s financial capacity. The program has assisted 168 animals so far this year. This wouldn’t be possible without VHS’s generous supporters.

Here are some of the reasons emergency vet assistance is an important part of creating a caring and equitable society.

1. The bonds between animals and their guardians are vital.

A senior person smiles and pats their happy dog while sitting on the couch.

People of all income levels benefit from the companionship of animals. Research strongly suggests that animals are therapeutic and offer solace and emotional support for individuals with mental health issues. Just as humans bond to animals, animals become attached to humans. Splitting up the relationship between an animal and their guardian can cause trauma and suffering for both parties.

2. Emergency assistance is often the last available option to help animals get the care they need.

A child and cat sit on the bed together.

Many people living on a low income will prioritize their animals’ needs ahead of their own to get them care. One animal guardian who reached out through the Helping Women and Pets Program, Mariam, said: “We spent our rent money to get him medicine in the hospital to prevent him from suffering. I accepted that I would have to without some basic needs and put off rent for a couple of months to catch up financially.”

Other guardians who reach out have exhausted loan options, used up their emergency savings, or even used crowdfunding to help their animals as much as possible. Emergency assistance may be the last option to help their beloved animals recover without surrendering them to a shelter.

3. Financial difficulties are one of the top reasons animal guardians surrender their pets to a shelter.

A dog and her guardian experiencing homelessness sit on the street as people walk past.

When a guardian cannot afford emergency veterinary care, they are often faced with an impossible choice: allow their animal to suffer, or surrender them to a shelter to get the care they need. The model of requiring people to give up their pets in order to access urgent vet care splits up families who are experiencing financial difficulty.

VHS wants to reduce and ultimately eliminate the surrender of wanted pets due to systemic lack of access to financial resources. We aim to do this by providing veterinary assistance to the most families possible.

4. Veterinary care is not subsidized by the government.

A dog sits in a veterinary office wearing a cone

Companion animals are an important part of many families in Canada—in fact, 58% of Canadian households have at least one dog or cat. Research shows that living with a companion animal has important medical, emotional, and mental health benefits.

Despite all this, there is no federal system for providing animal family members with the medical care they need. This means veterinary care costs can be too high for animal guardians to afford.

Meanwhile, veterinarians often still don’t make a profit due to the cost of rent, staffing, and equipment. Almost all of the veterinary clinics that we work with offer us discounted rates for their services; we rely on donations from generous community members to help guardians cover the remaining expenses and bring their animal loved ones home.

5. The need for financial assistance is greater than ever.

A cat sits in their guardian's lap on the couch

People living on a low income were some of the hardest hit by the financial impacts of COVID-19. Because of the recent financial crisis, many people do not have the funds available to cover a veterinary emergency.

Over the past month, VHS has been struggling to keep up with the demand from individuals on low income who need vet assistance. Other organizations that have offered similar services in the past have recently been making changes to their programming, meaning VHS is now the only organization in some areas of B.C. offering financial support for vet bills.

From July 1 to August 31, 2021, VHS helped 66 animals at a total expense of more than $15,000. The McVitie Fund’s program coordinator, Brooklyn, can receive up to 10 applications for help a day.

We are almost at the point of having to turn people away.

The need for veterinary support is greater than ever, with the McVitie Fund on track to help a record number of animals again this year. Your donation can be the difference that means an animal gets the support they need.

Make it monthly! Could you spare as little as $5 a month? Donating monthly provides a steady source of funds which we can rely on to keep this program running.  If you are interested in becoming a monthly donor you can call our Development Director Claire Yarnold at 604-266-1012 or sign up online.

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News/Blog

Odie’s his old self again

The McVitie Veterinary Assistance Program has been helping pets of low-income caregivers get assistance for many years, ensuring guardians are not forced to surrender the animals they love and are bonded with. During this time, other caring individuals have provided some of their own money towards the program to keep people and their pets together. Sandra Todd is one of those individuals, always working to assist those in need to ensure their pets have care. 

When Sandra was partially laid off due to COVID-19, she faced a difficult decision herself for the first time. Sandra cares for a few aging rescued animals, and her 17-year-old dog Odie was showing signs of sickness. Odie lived a rough early life, abused by his first owners and treated roughly by his second owners. He came into Sandra’s care with wounds on his neck and a broken leg. 

Since then, Sandra has worked to give him a good life. At the end of March, Odie started sleeping too much, he became too weak to walk and gastro problems were evident. Sandra knew the bill would be high for the veterinarian to diagnose the cause and hopefully heal Odie and that she would fall short with her own available funds. She reached out to the Vancouver Humane Society for help with covering the cost of a blood panel, fluids, and antibiotics to get 17-year-old Odie feeling well again. 

Please consider contributing a gift today to support the McVitie low-income veterinary assistance program.  

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animal welfare compassion News/Blog Promoted

Bam Bam’s story is one that animal lovers know too well

bam-bam2

We like to tell people who support our McVitie Fund for sick and injured animals about the many happy endings the fund has achieved.

Sometimes, however, the ending is not the one we hoped for. And yet, even these stories of love, loss and bittersweet memory illustrate why we do what we do.

Eleven years ago Bam Bam was a cross-eyed kitten with a broken tail that no one wanted to adopt. Passed over by everyone, he eventually won the heart of a care-giver at the adoption centre. “He adopted me, really,” said staff member Kerry. “He always jumped on my shoulder and would kiss my face when I would come to feed him.”

Bam Bam turned into one of those “big personality” cats – demanding to sleep between Kerry and her husband Jamie every night or meowing while pushing his food bowl around the room to remind everyone that it was dinnertime. He was a little goofy, constantly bumping into sliding glass doors. But no cat was ever more loved.

Then one day Bam Bam began to lose weight and stopped eating. The first diagnosis suggested dental work was needed. That was done but still he wouldn’t eat. Test after test could not pinpoint what was wrong and Kerry and Jamie were running out funds. That’s when they reached out to VHS.

Our McVitie Fund paid for further diagnostics to discover the answer: Bam Bam had a very aggressive cancer. It was heartbreaking news but it meant Kerry and Jamie could now focus on making sure Bam Bam’s remaining days were comfortable and pain-free. With the help of a compassionate vet, he passed away peacefully.

Anyone who has loved a companion animal knows this story. It happens to all of us. It’s wonderful when we can save a sick or injured animal, but when we can’t it is so important that we ensure they leave us without pain and knowing only the comfort of our presence.

Thanks to generous supporters, our McVitie Fund works to ensure animals enjoy lives of good health, fun, adventure and love. When those lives are sometimes unavoidably cut short, we think it’s just as important that they experience only peace.

Please help us with a donation to the McVitie Fund. It will make a big difference to an animal who needs help. Even if it’s help to say good-bye.

 

Right now, your donation to the McVitie Fund will be doubled by a kind, anonymous donor – up to $20,000. We’re over halfway there – can you help?