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Vancouver Humane Society raises alarm over surge in emergency veterinary assistance requests

  • The Vancouver Humane Society is raising alarms about a dramatic increase in emergency veterinary assistance requests.
  • The McVitie Fund, which provides life-saving veterinary assistance to low-income B.C. residents, has seen more than 10 times as many applications so far in 2025 compared to 2020.
  • The rising cost of living as a driving force behind the growing need for help.
  • The VHS is reaching out to the community to help pets come home safe and calling for long-term solutions so no animal guardian is forced to choose between paying for their basic needs and life-saving pet care.

Read or watch the news story from CTV News Vancouver below.

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Vancouver Humane Society raises alarm over surge in emergency veterinary assistance requests

The Vancouver Humane Society has expressed serious concerns regarding what they describe as an alarming trend in emergency veterinary assistance requests, which have reached unprecedented levels.

“The Vancouver Humane Society has expressed serious concerns regarding what they describe as an alarming trend in emergency veterinary assistance requests, which have reached unprecedented levels.”

“Chantelle Archambault from the Vancouver Humane Society referred to the McVitie Fund as a ‘lifeline for people who have nowhere else to turn.'”

“We’re seeing the cost of living is impacting everyone, and they’re just struggling to keep up,” she added.

“The program is designed to assist those living below the poverty line. Many beneficiaries rely on income sources such as Persons With Disabilities, Income Assistance, Canada Pension Plan, or Old Age Security.”

“Archambault explained that many individuals are left with only $100 to $200 after paying rent, making a large veterinary bill devastating.”

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Media Release

Vancouver Humane Society pleading for help to save pet lives after surge in emergency veterinary funding requests 

“Sammy” (name changed for privacy), one of the animals helped by the McVitie Fund program this year.

Vancouver, November 17, 2025 — The Vancouver Humane Society (VHS) is raising alarm bells as requests for emergency veterinary assistance reach unprecedented levels in 2025. The organization’s McVitie Fund—which provides life-saving veterinary care for pets in low-income households across B.C.—has already processed more than 2,000 applications this year, surpassing all previous records. 

In 2020, fewer than 200 applications were received. By 2024, that number had skyrocketed to around 1,600. Now, with the program exceeding its 2025 budget, the McVitie Fund team is struggling to keep up with the growing need. 

“This rapid increase in need for a life-saving community service reflects a heartbreaking reality,” said Chantelle Archambault, VHS’s Communications Director. “More people are being forced to choose between paying rent, feeding themselves, or saving their pets’ lives.” 

Most applicants rely on Persons With Disabilities (PWD) income, Income Assistance, Canada Pension Plan (CPP), or Old Age Security (OAS). The program also supports survivors fleeing domestic violence, who can be at specific risk of lacking veterinary care funds—research shows around 99% of domestic violence cases involve financial abuse and around 89% involve pet abuse. Many program applicants report that they are surviving on just $100 to $200 each month after rent. 

“It’s no surprise that people are struggling, given the massive increase in cost of living and relative stagnation in government assistance,” Archambault added. Since 2021, consumer prices have ballooned by about 15%. Meanwhile, the provincial support allowance for a single person with disabilities living in the smallest sized unit today is just 8 cents more per month compared to rates effective on May 1, 2021, while their maximum shelter allowance has gone up by $125. 

The VHS shared that it is systemic inequities, not personal failings, driving the surge in need. For many living in poverty, pets are their primary source of emotional support and safety. When those families cannot access veterinary care, both the humans and the animals suffer. 

The McVitie Fund fills this crucial gap, keeping loved pets in their homes and out of the overcrowded shelter system. Behind each application is a story of unconditional love and resilience. 

One cat who received care through the program, Sammy*, was suffering a painful intestinal infection that caused him to stop eating and begin vomiting. His guardian, Michelle*, took him in from a friend who had to go into a shelter. She lives on disability assistance and could not afford treatment. 

“He is my boy, and I don’t want to lose him. He loves waking me up in the morning at the most ungodly hour, tapping my face with his paws and bumping his nose on my face. I love him so much,” Michelle told the McVitie Fund program team.  

Thanks to the McVitie Fund, Sammy received multiple vet visits, overnight hospitalization, and medication that helped him recover and return home. 

“Sammy is just one of the thousands of pets whose lives depend on emergency funding,” said Archambault. “But our resources are stretched thinner every year. Without more support, we may not be able to help every family on a low income that needs emergency assistance.” 

The VHS is calling on the community for donations to sustain and expand the McVitie Fund as demand continues to grow, and is encouraging cross-sector collaboration to build long-term solutions that ensure no one has to choose between their own well-being and their animal’s care. 

To donate or learn more, visit vancouverhumanesociety.bc.ca/mcvitie-fund.  

*Names changed to protect privacy. 

– ends – 

Source: Vancouver Humane Society 

For more information, please contact:

Chantelle Archambault 

Communications Director 

604-416-2903 

chantelle@vancouverhumanesociety.bc.ca  

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News/Blog

Because They Matter: Sarah and Coco’s story

Sarah and her cherished cat, Coco, were among the many families who attended this summer’s Because They Matter event in Vancouver’s Downtown Eastside. Community members picked up supplies for their companion animals and learned about accessing the VHS’s McVitie Fund for veterinary care assistance.

Sarah shared that Coco has been by her side through addiction recovery, alerts her before seizures, and helps her manage her autism. Holding Coco close, Sarah gushed about “her little buddy,” and said that she “couldn’t do life without her.”

At Because They Matter, Sarah was able to choose toys and a food dispenser to enrich Coco’s life. She admitted, “I was really nervous about coming out, simply because there’s shame associated with needing help.” But the warm welcome from volunteers and staff quickly put her at ease: “I was greeted with a lot of compassion and a lot of kindness.”

Supporters like you make it possible for loved animals to get the care they need without having to be surrendered to the already overflowing shelter and rescue system. The community, their stories, and their bonds with their beloved pets matter.

Thank you for being here for animals and those who love them.

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News/Blog

Include animals in emergency planning (Federal e-petition)

Update

This action has ended. Thank you to everyone who signed the petition and spoke up for animals. Please stay tuned for updates and go to this page for current campaigns.

  • The Vancouver Humane Society is joining Humane Canada and advocates across Canada in calling for companion animals to be included in emergency planning.
  • More than 60% of Canadian households include a dog or cat, yet there is a lack of pet-inclusive support and accommodations for people evacuating during emergencies such as wildfires.
  • The lack of resources and limited training on animal response adds to confusion and panic in times of emergency, and can lead to people delaying or avoiding seeking safety, risk of death for animals, and added dangers for first responders.
  • A new federal e-petition launched by Humane Canada calls on the Canadian government to include animals in emergency preparedness, response, and recovery efforts.

TAKE ACTION: Canadian residents can sign the official parliamentary e-petition until October 9, 2025. After you sign, be sure to click the link in the confirmation email so your signature is counted.

You can also use the quick action tool from Humane Canada to send an email to federal decision-makers calling for change.

Email decision-makers (Humane Canada action)

Ensure no animal is left behind in emergencies

Join the Vancouver Humane Society, Humane Canada, MP Nathaniel Erskine-Smith, and advocates across Canada in calling to protect animals and teh people who care for them during emergencies.

Sign the federal e-petition on the Parliament of Canada website before October 9, 2025, at 9:06 a.m. PST

Important: After you sign the petition, be sure to check your email and click the confirmation link to ensure your signature is counted.  

Update: This petition is now closed. You can still take the quick action from Humane Canada to contact your federal decision-makers in support of change, or check the House of Commons website for updates.

See updates
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News/Blog

New data highlights need for veterinary support

  • New polling highlights the impact that the cost of living crisis has on companion animals and their guardians.
  • Data from Gallup, Inc. and PetSmart Charities of Canada shows that half of pet guardians have not brought their pets to the veterinarian for care within the past year or have declined previous recommended care.
  • Demand for the VHS’s McVitie Fund, which offers emergency veterinary support for low-income pet guardians across B.C., has grown significantly over the past five years.

Read the article below by journalist Serah Louis to learn more about how the cost of living crisis is impacting animals and those who care for them.

Soaring costs are forcing some Canadians to limit vet visits or even give up their pets

‘The magnitude of the problem in Canada alone is billions of dollars a year,’ says PetSmart Charities of Canada. Find out more

“Chantelle Archambault, communications director at the Vancouver Humane Society, said its McVitie program, which provides emergency funding for life-saving veterinary care for pets in low-income households across B.C., has ballooned from less than 200 applications in 2020 to about 1,600 in 2024.”

“‘This year, we have already processed more than 900 applications,’ Archambault said in an email, noting more people are struggling to afford veterinary care as the cost of living has gone up.”

“‘Increasingly, applicants … mention that their rent alone is nearly the same as their full monthly income,’ she added. ‘Many applicants report having only $100 to $200 per month left for food for themselves, their pet and other necessities.'”

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Double your impact to help pets come home safe

“What you have done for me is a true miracle. No words I can say can express the gratitude I feel. The gift of saving Opi has been the greatest thing to have happened to me.” -Christine, guardian to Opi

Opi received life-saving treatment for an intestinal obstruction thanks to the McVitie Fund.

Each day, the Vancouver Humane Society’s McVitie Fund program is flooded with an ever-increasing number of applications and calls from distressed pet guardians seeking urgent veterinary care funding for their loved companion animals. The people who turn to the McVitie Fund are facing not only the stress, trauma, and uncertainty of a sick or injured animal but also the daily challenges of poverty. Women, Indigenous people, seniors, and individuals living with disabilities are among those most affected by these hardships—and most in need of support.

So far this year, the McVitie Fund has helped more than 400 animals in low-income homes across B.C. receive life-saving veterinary care. By the end of 2025, that number is expected to grow to 900 pets helped.

The McVitie Fund remains the only program in B.C. offering year-round emergency vet care funding at this scale. Every person who applies receives compassionate, trauma-informed support from the VHS team, whether or not they qualify for financial aid.

“Bobo is the only one I spend time with every day. I am very grateful to you for helping him through this difficult time so that he can continue his life.” – Elaine, guardian to Bobo

Bobo received surgery for a life-threatening urinary blockage.

Right now, thanks to a generous anonymous donor, your gift to the McVitie Fund will be matched, dollar for dollar, up to $25,000. This means right now your gift goes twice as far to help pets make it back home safely to the ones who love them most. As the bond of pets and their guardians is immeasurable, so are the true and lasting impacts of the McVitie Fund and the support of donors like you.

Layla and Mandy’s story

VHS received a touching story and request. Rather than paraphrase it, we wanted to share it with you in Mandy’s own heartfelt words:

“Layla came into my life when I needed her the most. Seven years ago, she was just a tiny, wrinkly puppy with the biggest, most soulful eyes. From the moment I held her, I knew she was special. She isn’t just a pet. She became my lifeline, my safe place, and my reason to keep going.

“She became my lifeline, my safe place, and my reason to keep going.”

Four years ago, I found the strength to leave an abusive relationship, and Layla was the reason I finally left. For years, I endured the pain, telling myself I could handle it. But when I saw the first signs of abuse directed at Layla, I knew I couldn’t let her suffer the way I had. Unlike me, she didn’t have the ability to make that conscious choice so we walked away together, and she has been my rock ever since.

Now Layla is in urgent need of veterinary care due to a rapidly growing mass that has changed in size and color within the past day. The growth has ballooned, with the end of it turning bright pink, and she has become lethargic and not acting like herself, which is deeply concerning. She has always been full of love, enthusiasm, and happiness, but now she is struggling, and I feel helpless.

Unfortunately, financial hardships have left me unable to afford the vet care she urgently needs. I work hard in landscaping, but with the high cost of living, I have exhausted all my options. I have reached out to multiple organizations for help and have been turned away, leaving me with nowhere else to turn.

I am desperately seeking assistance to get Layla the medical attention she needs. I love her deeply, and the thought of losing her because I can’t afford care is unbearable. Any help would mean the world to both of us. Thank you for considering my request.”

VHS funded Layla’s life-saving mass removal surgery.

Can you donate to the McVitie program, to make sure we can say YES to more animals like Layla?

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News/Blog

The VHS joins animal organizations across Canada in hosting animal protection debate

Canada’s All-Party Animal Protection Election Debate 🐾

🎥 Watch the full recording of Canada’s All-Party Animal Protection Election Debate and hear where four major political parties stand on urgent animal protection issues-just in time to help you vote for animals in this federal election 🐾 Moderated by Karman Wong, this debate features: 🔴 Nathaniel Erskine-Smith – Liberal Party 🟢 Elizabeth May – Green Party 🟠 Alistair MacGregor – NDP 🔵 Yves Perron – Bloc Québécois Canada’s animals urgently need a voice in Parliament-and this election, you can help make it happen.

For the second time ever, an all-party animal protection debate shed light on the positions of Canada’s federal parties leading up to the election. The debate was once again hosted by the VHS and other animal organizations across Canada: Animal Justice, SPCA Montreal, BC SPCA, and World Animal Protection.

As parties battled it out on the campaign trail, this debate was crucial in ensuring that animal protection remained on candidates’ radar. It also encouraged stronger commitments from parties on topics such as national animal protection legislation, wildlife, animals used in research, and animals kept in captivity.

The debate was especially key in drawing attention toward farmed animals, a group who suffer greatly on a massive scale. Candidates discussed concerns related to horse exports for slaughter overseas, fur farming, intensive animal agriculture, plant-based policies, international agricultural trade, and antibiotic use on farms.

To see a replay of the debate and understand each party’s position on animal topics leading into the new parliamentary cycle, visit www.animalelectiondebate.ca.

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Urgent Care

Support urgent care for pets this Mother’s Day

Donate to help pets like Winnie

Donate to help pets like Winnie this Mother’s Day

When Paula’s beloved dog Winnie faced a life-threatening pregnancy complication, she turned to the VHS’s McVitie Fund for help. Thanks to donors like you, Winnie received an emergency C-section and spay just in time, delivering eight healthy puppies.
 
Paula is overjoyed to be able to continue life with her best friend by her side, and is giving Winnie all the love in the world as she recovers and cares for her new family.

When you make a gift to the McVitie Fund, you can also send a thoughtful e-card featuring Winnie and her puppies to someone you love. Your donation will help more animals like Winnie receive life-saving veterinary care when they need it most. 

Simply click on the “in honour of” button in the “Dedication” section of the online donation form. 


Your love will keep families like Paula’s healthy and together.

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Urgent Care

Finn’s happy homecoming!

Your gift helps families like Finn and Ginny’s today

Finn’s terrifying tale turned happy ending

Curious puppy Finn, wound up in a life-threatening situation with some socks recently. Luckily, thanks to supporters like you, the McVitie Fund was there to help.

When Finn’s guardian, Ginny, left her room to take clothes to the laundry, Finn took the opportunity to investigate a few socks that had fallen out of Ginny’s laundry hamper.

When the pair left the house for Finn’s usually treasured walk, Finn stopped, sat down, and threw up two socks.

After they came back inside, Finn still appeared lethargic and could not drink water. Ginny rushed him to an emergency veterinary hospital where initial x-rays showed Finn’s intestines were obstructed with socks. To survive, Finn would need $2,500 to cover diagnostics, surgery to remove the obstruction, and a three day stay at the veterinary hospital.

Ginny was distraught. Since rescuing Finn she has delighted in caring for him and spending her days by his side. The pair have become inseperable, and Finn’s loss would be devastating.

Difficult circumstances mean Ginny is currently living in temporary housing and had no funds available for Finn’s surgery. A trusted worker at Ginny’s temporary housing helped connect her with the McVitie Fund and she quickly filled out an application for Finn.

Because of supporters like you, the McVitie Fund was able to provide funding to get Finn the life-saving care he needed.

Ginny was astonished and overwhelmed with gratitude when she heard this news. She wrote to us, “thank you so very much!!! I’m so grateful and relieved!!! I love my puppy very much, this is wonderful news.”

Finn’s surgery went well, and after his hospital stay, Ginny got to take her dear friend home to recover and get a good night’s sleep by her side.

“Due to your support, he is thriving, happy and healthy again. I keep all the socks in a closed basket and out of reach, as this was a terribly traumatic experience for him and I, but you got us through it,” Ginny wrote.

“I truly appreciate the generous funding support you provided and will give back to the Humane Society when I’m able to. Thank you again from the bottom of my heart for your compassion and financial help in our time of need.”

Finn and Ginny are just one of hundreds of families helped thanks to thoughtful gifts from supporters like you this year. The McVitie Fund relies on your generosity to continue supporting low-income pet guardians across B.C. seeking emergency help for their beloved animal friends. Could you support families like Ginny’s with a donation today?

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News/Blog

VHS brings pet first aid into community services

The Vancouver Humane Society hosts pet first aid training for service providers in the Downtown Eastside

Community services play a crucial role in addressing the immediate and ongoing needs of placed-at-risk people. Many service providers are trained in first aid and emergency response, which ensures they can quickly provide emergency care, help prevent further injury or death, and help people reach more in-depth health care when necessary.

But what happens when pets in these communities need first aid? 

Say hello to the Vancouver Humane Society’s first aid training for service workers, which aimed to address the urgent needs of pets in the Downtown Eastside and other communities where people face barriers to accessing care.

This training gathered service providers from Luma Native Housing Society, Raincity Housing Society, and the Portland Hotel Society, which provide community services to people facing poverty and complex barriers. 

Helping pets in placed-at-risk communities

More than three quarters of Canadians share their lives with a companion animal, including people of all economic backgrounds and life circumstances. Some people have fallen on hard times and given up personal comforts in an effort to keep their pets safe and healthy; many others have taken in animals from family, friends, or neighbours who could no longer care for them.  

Although the bonds between companion animals and their guardians are vital, resources to keep pets in their loving homes are fairly limited. That’s because – unlike human services such as medical care –veterinary care and many other vital services for companion animals do not receive government funding.

The VHS’s McVitie Fund is one of the only services in B.C. providing life-saving funding for veterinary care to help loved pets return home safe. 

When it comes to minor injuries and early monitoring like small cuts, scrapes, or bumps, there are now service providers working on the ground in the Downtown Eastside who can help pets.

The training for service providers last month, provided by the VHS through Walks ‘N’ Wags, will help pets get the care they need right away in the communities that need it most.